GENERAL
Hi U-Reporter! Nat'l IT Authority requests ur help 2 make public service delivery more efficient. Will u participate this week? Yes or No
5 questions polled on this topic
9% response rate
33,119 responded out of 354,092 polled
May 2. 2017
Hi U-Reporter! Nat'l IT Authority requests ur help 2 make public service delivery more efficient. Will u participate this week? Yes or No
May 2. 2017
What is the biggest frustration you face in accessing government services? A. Time delays B. Costs C. Information getting lost D. Too much paperwork
May 2. 2017
Do you think your personal information collected by Government is safe? Yes or No
May 2. 2017
How can govt delivery of services 2 citizens b better? A.Put services on internet B.Share data between systems C.Design services w citizens D.Reduce cost
May 2. 2017
Last qn. In which sector do you face the most frustration when trying to access services? A. Health B. Works & Transport C. Justice, Law & Order D. Education

POLL RESULTS

MAY 2. 2017
Hi U-Reporter! Nat'l IT Authority requests ur help 2 make public service delivery more efficient. Will u participate this week? Yes or No
33,119 responded out of 354,092 polled
Female
0%
Dont Know
 
Dont Know
5%
No
 
No
95%
Yes
 
Yes

Male
0%
Dont Know
 
Dont Know
5%
No
 
No
95%
Yes
 
Yes
0-14
0%
dont know
 
dont know
19%
no
 
no
81%
yes
 
yes

15-19
0%
dont know
 
dont know
7%
no
 
no
93%
yes
 
yes

20-24
0%
dont know
 
dont know
5%
no
 
no
95%
yes
 
yes

25-30
0%
dont know
 
dont know
4%
no
 
no
96%
yes
 
yes

31-34
0%
dont know
 
dont know
5%
no
 
no
95%
yes
 
yes

35+
0%
dont know
 
dont know
5%
no
 
no
95%
yes
 
yes
0%
Dont Know
 
Dont Know
6%
No
 
No
94%
Yes
 
Yes
MAY 2. 2017
What is the biggest frustration you face in accessing government services? A. Time delays B. Costs C. Information getting lost D. Too much paperwork
24,905 responded out of 31,277 polled
Female
13%
Too much paperwork
 
Too much paperwork
15%
Information getting lost
 
Information getting lost
25%
Costs
 
Costs
47%
Time delays
 
Time delays

Male
15%
Too much paperwork
 
Too much paperwork
14%
Information getting lost
 
Information getting lost
21%
Costs
 
Costs
50%
Time delays
 
Time delays
0-14
12%
too much paperwork
 
too much paperwork
6%
information getting lost
 
information getting lost
38%
costs
 
costs
44%
time delays
 
time delays

15-19
14%
too much paperwork
 
too much paperwork
18%
information getting lost
 
information getting lost
26%
costs
 
costs
43%
time delays
 
time delays

20-24
14%
too much paperwork
 
too much paperwork
14%
information getting lost
 
information getting lost
24%
costs
 
costs
48%
time delays
 
time delays

25-30
14%
too much paperwork
 
too much paperwork
13%
information getting lost
 
information getting lost
23%
costs
 
costs
50%
time delays
 
time delays

31-34
14%
too much paperwork
 
too much paperwork
13%
information getting lost
 
information getting lost
19%
costs
 
costs
54%
time delays
 
time delays

35+
13%
too much paperwork
 
too much paperwork
15%
information getting lost
 
information getting lost
19%
costs
 
costs
53%
time delays
 
time delays
14%
Too much paperwork
 
Too much paperwork
14%
Information getting lost
 
Information getting lost
22%
Costs
 
Costs
49%
Time delays
 
Time delays
MAY 2. 2017
Do you think your personal information collected by Government is safe? Yes or No
23,450 responded out of 26,204 polled
Female
56%
No
 
No
44%
Yes
 
Yes

Male
57%
No
 
No
43%
Yes
 
Yes
0-14
45%
no
 
no
55%
yes
 
yes

15-19
51%
no
 
no
49%
yes
 
yes

20-24
56%
no
 
no
44%
yes
 
yes

25-30
59%
no
 
no
41%
yes
 
yes

31-34
58%
no
 
no
42%
yes
 
yes

35+
54%
no
 
no
46%
yes
 
yes
57%
No
 
No
43%
Yes
 
Yes
MAY 2. 2017
How can govt delivery of services 2 citizens b better? A.Put services on internet B.Share data between systems C.Design services w citizens D.Reduce cost
20,999 responded out of 23,853 polled
Female
36%
Reduce costs
 
Reduce costs
41%
Design with citizens
 
Design with citizens
11%
Share data
 
Share data
12%
Put services online
 
Put services online

Male
33%
Reduce costs
 
Reduce costs
44%
Design with citizens
 
Design with citizens
11%
Share data
 
Share data
12%
Put services online
 
Put services online
0-14
35%
reduce costs
 
reduce costs
47%
design with citizens
 
design with citizens
6%
share data
 
share data
12%
put services online
 
put services online

15-19
40%
reduce costs
 
reduce costs
33%
design with citizens
 
design with citizens
12%
share data
 
share data
15%
put services online
 
put services online

20-24
38%
reduce costs
 
reduce costs
39%
design with citizens
 
design with citizens
10%
share data
 
share data
13%
put services online
 
put services online

25-30
32%
reduce costs
 
reduce costs
45%
design with citizens
 
design with citizens
12%
share data
 
share data
11%
put services online
 
put services online

31-34
27%
reduce costs
 
reduce costs
50%
design with citizens
 
design with citizens
12%
share data
 
share data
11%
put services online
 
put services online

35+
26%
reduce costs
 
reduce costs
49%
design with citizens
 
design with citizens
14%
share data
 
share data
11%
put services online
 
put services online
34%
Reduce costs
 
Reduce costs
43%
Design with citizens
 
Design with citizens
11%
Share data
 
Share data
12%
Put services online
 
Put services online
MAY 2. 2017
Last qn. In which sector do you face the most frustration when trying to access services? A. Health B. Works & Transport C. Justice, Law & Order D. Education
20,433 responded out of 21,735 polled
Female
16%
Education
 
Education
24%
Justice, Law & Order
 
Justice, Law & Order
13%
Works & Transport
 
Works & Transport
47%
Health
 
Health

Male
14%
Education
 
Education
32%
Justice, Law & Order
 
Justice, Law & Order
14%
Works & Transport
 
Works & Transport
40%
Health
 
Health
0-14
28%
education
 
education
17%
justice, law & order
 
justice, law & order
22%
works & transport
 
works & transport
33%
health
 
health

15-19
24%
education
 
education
25%
justice, law & order
 
justice, law & order
15%
works & transport
 
works & transport
35%
health
 
health

20-24
17%
education
 
education
26%
justice, law & order
 
justice, law & order
17%
works & transport
 
works & transport
41%
health
 
health

25-30
12%
education
 
education
31%
justice, law & order
 
justice, law & order
13%
works & transport
 
works & transport
44%
health
 
health

31-34
11%
education
 
education
36%
justice, law & order
 
justice, law & order
10%
works & transport
 
works & transport
44%
health
 
health

35+
14%
education
 
education
36%
justice, law & order
 
justice, law & order
10%
works & transport
 
works & transport
40%
health
 
health
15%
Education
 
Education
29%
Justice, Law & Order
 
Justice, Law & Order
14%
Works & Transport
 
Works & Transport
42%
Health
 
Health

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